RTN ONLINE COMMUNITY

Join Us. You'll Be In Good Company.

RTN Share Groups are communities of interest  that meet every other month on trending topics. Subject matter experts and RTN members are invited to present ideas and inspiration.
 

Topics rotate and are selected based on the hottest trends shaping the industry at the time.

Current Share Groups:

• Back of House
• Artificial Intelligence
• New Topics Forming!
   

Frequency: Every other month
Length: 1 hour

 

In RTN Town Halls restaurants and technology suppliers come together for an unscripted conversation on some of the hottest topics in the industry.

 

On the mic: A pre-selected panel of restaurants ask their pressing questions while suppliers step in with insights and solutions.

 

You are invited to listen in, learn, ask questions and contribute in a collaborative space.
 

Frequency: Every other month
Length: 1 hour

Workgroups are hyper-focused, technical collaborations where technology suppliers work together to develop tangible outcomes such as data standards, frameworks, and best practices. Restaurants provide strategic guidance while tech suppliers deliver expertise. 

 

Participation is flexible — join anytime and contribute as much or as little as you like. Leading or contributing to a workgroup provides visibility as a thought leader in the industry, often leading to speaking opportunities at events like MURTEC.

 

Frequency: Twice per month
Length: 1 hour

 

RTN Meeting Calendar

See What's Upcoming and Register!

Next Meeting: August 26, 2025 @ 2 PM ET

 

Scaling Restaurant Tech:
How to Get from One to 3,000+ 

August 26, 2025 | 2 - 3 PM Eastern

The restaurant industry is evolving faster than ever, and scaling smartly means more than just opening new locations. It means mastering your technology, operations, and growth strategy without breaking the bank.

Join us for our next RTN Town Hall for a no-holds-barred conversation with leading restaurant operators who are truly "living it." This isn't a webinar; it's a dynamic, interactive discussion designed to share real-world experiences and offer practical advice without the formality.

Here are the key topics we'll be diving into:

• Staffing for Growth: Addressing the universal struggle of finding and retaining talent, and fostering a strong work ethic in a competitive labor market.
   

• Balancing Tech & Budget: How to integrate essential technology for growth without becoming "top-heavy" with expenses.
   

• The Power of AI & Automation: Real-world applications of AI and automation to streamline operations and boost efficiency.
   

• Building a Scalable Growth Structure: Beyond the basics, what are the unique growth strategies for diverse restaurant businesses?
   

• Optimizing IT Support: Service desk, field, and hardware support strategies, including the value of doing it in-house versus outsourcing, looking at cost, service levels, and expectations

Next Meeting: September 23, 2025 @ 1 PM ET

 

TOPIC: To Be Determined – stay tuned!

WHO SHOULD ATTEND? This interactive session is built for restaurant operators and solution providers eager to share successes, tackle challenges, and spark new ideas.

FORMAT: RTN Supplier Members share some of their latest innovations in quick-hit presentations. Then, we'll have a live Q&A and collaborative sharing segment - come prepared to share your ideas on how to boost efficiency and profitability!

Meets every other Thursday at 1 PM ET

Alternates with the Vendor-To-Vendor Integration Assessment Workgroup

Work Group: Restaurant Back-of-House Automation

Join the Restaurant Technology Network to revolutionize Back-of-House (BOH) restaurant operations by establishing universal data standards that enable seamless communication and integration across diverse technological systems. As the industry shifts toward automation to enhance efficiency, reduce costs, and improve service quality, the lack of standardized data formats presents a significant challenge to interoperability.

 By developing and implementing these standards, we empower restaurants to optimize key operational functions, streamline workflows, enhance communication between kitchen and front-of-house teams, and ensure food quality and service delivery consistency. Our goal is to drive industry-wide innovation, enabling restaurants to fully leverage technology for improved productivity, profitability, and customer satisfaction.

Meets every other Thursday at 1 PM CT

Alternates with the Back of House Automation WG

Workgroup: Vendor-To-Vendor Integration Assessment

The future of innovation inside the restaurant industry depends on various technology applications integrating smoothly and sharing data seamlessly. RTN's Open API Framework provides a solid foundation for defining what constitutes an Open API. Although many restaurant technology companies have open APIs, they are sometimes controlled by contractual and/or cost-prohibitive business practices that render an open API ineffective and/or inaccessible - especially to the newest innovative technology companies on the scene.

Solution: 

This workgroup will collaborate to develop the following initiatives:

• RFP Questions to identify cost-prohibitive business practices and assess the adoption of RTN Standards.

• An Education Guide to raise awareness of key industry challenges.

• A Self-Certification Program to recognize and promote organizations that implement RTN Standards.

These efforts aim to facilitate the seamless, efficient, and equitable integration of vendor solutions into the industry's broader ecosystem of established market solutions.

Who Should Join this Workgroup?

• POS

• Loyalty

• Back Office

• Small Vendor Companies, such as those deploying AI solutions

• Partner Managers

• Integration Managers

• Sales Leadership

• Marketing Leadership

Any interested in standards, advancing adoption and enabling integrations!