RTN ONLINE COMMUNITY

Join Us. You'll Be In Good Company.

RTN Share Groups are communities of interest  that meet every other month on trending topics. Subject matter experts and RTN members are invited to present ideas and inspiration.
 

Topics rotate and are selected based on the hottest trends shaping the industry at the time.

Current Share Groups:

• Back of House
• Artificial Intelligence
• New Topics Forming!
   

Frequency: Every other month
Length: 1 hour

 

In RTN Town Halls restaurants and technology suppliers come together for an unscripted conversation on some of the hottest topics in the industry.

 

On the mic: A pre-selected panel of restaurants ask their pressing questions while suppliers step in with insights and solutions.

 

You are invited to listen in, learn, ask questions and contribute in a collaborative space.
 

Frequency: Every other month
Length: 1 hour

Workgroups are hyper-focused, technical collaborations where technology suppliers work together to develop tangible outcomes such as data standards, frameworks, and best practices. Restaurants provide strategic guidance while tech suppliers deliver expertise. 

 

Participation is flexible — join anytime and contribute as much or as little as you like. Leading or contributing to a workgroup provides visibility as a thought leader in the industry, often leading to speaking opportunities at events like MURTEC.

 

Frequency: Twice per month
Length: 1 hour

 

RTN Meeting Calendar

See What's Upcoming and Register!

Next Meeting: October 14, 2025 @ 2 PM ET

 

Restaurants Get Real about Digital Solution:

What Hurts, What Helps & How to Win

Join this RTN Town Hall for an exclusive, unscripted, interactive dialogue where three restaurant leaders share their authentic journey from pain points to profitable scale. This is a high-value conversation focused entirely on strategy and real-world solutions that are better than any presentation.

What they'll cover:

• The Challenge: Hot Head Burritos on Too Many Choices .
  Hot Head Burritos gets candid about the frontline struggle with fragmented marketing spend, balancing third-party delivery profitability, and driving crucial ancillary revenue like catering sales. 

• The Roadmap: How Burger-Fi Took Strategic Control
  Next, hear one restaurant's framework for moving through successful system integration, adoption, and optimization—the essential steps required to transition from reactive chaos to proactive, scalable control.

• The Digital-First Approach: Lessons from Cluster Truck
  Finally, get the ultimate case study as Cluster Truck shares how they built a profitable, delivery-first platform that serves as a benchmark for system integration and profitable operation.

This is an unparalleled opportunity to participate in an open dialogue, hear exactly how solutions are applied in the real world, and find peer-driven strategies for reliable, scalable profit.

 

Next Meeting: November 18th, 2025 @ 2 PM ET

 

SAVE THE DATE!

Topic: To Be Announced 

 

Meets every other Thursday at 1 PM ET

Alternates with the Vendor-To-Vendor Integration Assessment Workgroup

Work Group: Restaurant Back-of-House Automation

Join the Restaurant Technology Network to revolutionize Back-of-House (BOH) restaurant operations by establishing universal data standards that enable seamless communication and integration across diverse technological systems. As the industry shifts toward automation to enhance efficiency, reduce costs, and improve service quality, the lack of standardized data formats presents a significant challenge to interoperability.

 By developing and implementing these standards, we empower restaurants to optimize key operational functions, streamline workflows, enhance communication between kitchen and front-of-house teams, and ensure food quality and service delivery consistency. Our goal is to drive industry-wide innovation, enabling restaurants to fully leverage technology for improved productivity, profitability, and customer satisfaction.

Meets every other Thursday at 1 PM CT

Alternates with the Back of House Automation WG

Workgroup: Vendor-To-Vendor Integration Assessment

The future of innovation inside the restaurant industry depends on various technology applications integrating smoothly and sharing data seamlessly. RTN's Open API Framework provides a solid foundation for defining what constitutes an Open API. Although many restaurant technology companies have open APIs, they are sometimes controlled by contractual and/or cost-prohibitive business practices that render an open API ineffective and/or inaccessible - especially to the newest innovative technology companies on the scene.

Solution: 

This workgroup will collaborate to develop the following initiatives:

• RFP Questions to identify cost-prohibitive business practices and assess the adoption of RTN Standards.

• An Education Guide to raise awareness of key industry challenges.

• A Self-Certification Program to recognize and promote organizations that implement RTN Standards.

These efforts aim to facilitate the seamless, efficient, and equitable integration of vendor solutions into the industry's broader ecosystem of established market solutions.

Who Should Join this Workgroup?

• POS

• Loyalty

• Back Office

• Small Vendor Companies, such as those deploying AI solutions

• Partner Managers

• Integration Managers

• Sales Leadership

• Marketing Leadership

Any interested in standards, advancing adoption and enabling integrations!