RTN Workgroups

Workgroups are hyper-focused, technical collaborations where technology suppliers work together to develop tangible outcomes such as data standards, frameworks, and best practices. Restaurants provide strategic guidance while tech suppliers deliver expertise.

Participation is flexible — join anytime and contribute as much or as little as you like. Leading or contributing to a workgroup provides visibility as a thought leader in the industry, often leading to speaking opportunities at events like MURTEC.

Frequency: Twice per month
Length: 1 hour

TOPIC: The Tech Playbook: Scaling Your Brand from 1 to 3,000+ Locations

Last month's Town Hall on scaling restaurant technology was a huge success, sparking a dynamic conversation about the journey from one location to thousands. We went beyond the typical webinar, with leading operators sharing real-world experiences and practical advice.

Now, we're taking the next step. We're hosting a new RTN Share Group, where we'll turn that discussion into action. This is a unique opportunity to see how leading technology providers are building solutions to help brands just like yours achieve massive growth.

In a series of short, powerful presentations, our members will share how their technology can help you tackle the biggest challenges of scaling.

You'll hear about:

Building a Scalable Guest Database: Learn how to increase revenue by turning first-time guests into lifelong fans.
Beyond Compliance: How to Turn Food Safety into a Scalable Asset: Turn food safety from a regulatory burden into a competitive advantage and a foundation for scalable growth.
Mastering a Scalable Network: Ensure your systems are always running with a network built to prevent costly downtime.
Flipping Your Support Organization to a Proactive Model using AgenticAI and Comprehensive Analytics: Transform your support team from a reactive, cost-center into a proactive asset that anticipates and solves issues before they happen.
The When and How of Deploying AI: Learn the four critical questions to ask before you invest in an AI solution

Who's On The Mic:

This is NOT a sales pitch...

It’s a continuation of our collaborative conversation, with actionable insights you can apply right away.

Join us Tuesday, September 30th, 2 PM ET...

And see how the right technology and the right partners can power your path to unprecedented growth.

Work Group: Restaurant Back-of-House Automation

Join the Restaurant Technology Network to revolutionize Back-of-House (BOH) restaurant operations by establishing universal data standards that enable seamless communication and integration across diverse technological systems. As the industry shifts toward automation to enhance efficiency, reduce costs, and improve service quality, the lack of standardized data formats presents a significant challenge to interoperability.

By developing and implementing these standards, we empower restaurants to optimize key operational functions, streamline workflows, enhance communication between kitchen and front-of-house teams, and ensure food quality and service delivery consistency. Our goal is to drive industry-wide innovation, enabling restaurants to fully leverage technology for improved productivity, profitability, and customer satisfaction.

Workgroup: Vendor-To-Vendor Integration Assessment

The future of innovation inside the restaurant industry depends on various technology applications integrating smoothly and sharing data seamlessly. RTN's Open API Framework provides a solid foundation for defining what constitutes an Open API. Although many restaurant technology companies have open APIs, they are sometimes controlled by contractual and/or cost-prohibitive business practices that render an open API ineffective and/or inaccessible - especially to the newest innovative technology companies on the scene.

Solution:

This workgroup will collaborate to develop the following initiatives:

RFP Questions to identify cost-prohibitive business practices and assess the adoption of RTN Standards.
An Education Guide to raise awareness of key industry challenges.
A Self-Certification Program to recognize and promote organizations that implement RTN Standards.

These efforts aim to facilitate the seamless, efficient, and equitable integration of vendor solutions into the industry's broader ecosystem of established market solutions.

Who Should Join this Workgroup?

POS
Loyalty
Back Office
Small Vendor Companies, such as those deploying AI solutions
Partner Managers
Integration Managers
Sales Leadership
Marketing Leadership

Any interested in standards, advancing adoption and enabling integrations!

You'll hear about:

Who's On The Mic:

This is NOT a sales pitch...

Call for Speakers!